Terms & Conditions

Terms of Service

Effective Date: August 30, 2026 • Last Updated: August 30, 2026

These Terms of Service govern your use of the Alpha Analytics platform, software, APIs, and Telegram AI agents provided by Marcalyx Ltd ("Marcalyx", "we", "us"). By creating an account or accessing our services, you agree to be bound by these terms.

1. Platform Scope & Hospitality Intelligence

Alpha Analytics provides automated end-of-shift sales reporting, deterministic menu engineering calculations, AI voice note transcription, and cloud spreadsheet synchronization for restaurants, lounges, bars, and catering entities.

2. 30-Day Free Trial & Subscription Plans

  • 30-Day Pro Free Trial: All new restaurant owners receive 30 days of unrestricted access to the Professional Tier without credit card requirement.
  • Trial Expiration: Upon conclusion of the 30-day period, accounts without an active Paystack subscription transition automatically to the Free Tier. Historical shift records remain intact.
  • Billing & Renewals: Paid plans (Starter, Professional) renew on a monthly or annual recurring cycle through Paystack. You may cancel your subscription at any time via the billing dashboard.

3. Quotas, Branch Limits & Acceptable Use

Subscribers agree not to abuse, reverse-engineer, or attempt unauthorized multi-tenant penetration testing against the platform. Monthly file upload limits and branch allowances are enforced per your subscribed tier.

4. Mathematical Determinism & Customer Data Responsibility

While Alpha Analytics executes 100% deterministic mathematical formulas without hallucination, the customer is responsible for ensuring that the underlying register dumps, POS CSVs, or Google Sheets uploaded accurately reflect their operational trade.

5. Governing Entity & Support

Company: Marcalyx Ltd

Website: https://www.marcalyx.com

Support & Billing: support@marcalyx.com